He maintains quite a distance from media, because he does not believe in talking much, rather getting things done.
Meet N.N. Aggrawal, the director of Rajendra Institute of Medical Sciences (RIMS), who has already initiated a number of new facilities in the premier health institution in his month-long stint.
But not many people have any clues about the changes. The cause is simple: ?Is there any necessity to make a hullabaloo??
Aggarwal, a former wing commander, who was appointed the director for the second time on March 16 (the first appointment was in February 2004), has got into business of realising the state government?s dream of converting RIMS into a super-speciality hospital on the lines of New Delhi?s All-India Institute of Medical Sciences (AIIMS).
A graduate from the Armed Forces Medical College, Pune, Aggarwal possesses many postgraduate degrees, including one each in tuberculosis and chest diseases, aerospace medicine and acupuncture.
Aggarwal, who earlier served in the Armed Forces Hospital, Halwara, feels that a hospital is like an organ of the body where every part ? be it nursing, investigations, treatment ? is equally important and therefore, he says, there are no ?core areas? for him on which he will work.
Rather, I will work to improve all the components of the institution, which consists of a hospital and a medical college,? he claims.
In a conversation with Navtan Kumar, Aggarwal shares his experience at RIMS and talks about his plans to improve the functioning of the institute.
It has been more than a month that you joined as the RIMS director. What has been your experience? Are there any changes here after your appointment?
The first thing, which I have tried to improve, is the campus. RIMS campus now is much more clean and organised. The two gardens are now neat and clean with proper lighting arrangements.
Besides installing a mast light in front of the emergency gate, we have also removed the encroachments from within the campus, that too without any conflict. It was a good experiment for me.
We have also taken steps for orderly parking of vehicles inside the campus.
From next week, we are also going to restrict the number of attendants. Only two attendants can go with a patient inside the hospital for which entry slips will be issued.
What steps have you taken to improve the facilities for patients? What will be the core areas where you will focus to improve patient care?
I will try to focus on each and every area to improve the functioning of the institute and will not confine to just one area.
We have started a state-of-the-art blood bank with all modern equipment. We have also made the neuro-superspeciality centre functional.
Recently, the tele-medicine facility was started wherein patients living in remote areas could get the best of medical advice of expert doctors from all over the country.
The urology and CT cardio departments have also become functional. At present, facilities like MRI and computerised tomography (CT) of heart are available in the RIMS.
The mechanised laundry, which has the capacity of washing 500 clothes, is now also functional.
How do you plan to improve the emergency services at RIMS?
As I said we have started the state-of-the-art blood bank which will strengthen the emergency ward.
Besides this, we are also going to start a trauma centre, which initially will have 20 beds. This trauma centre will exclusively deal with serious accident cases, which require more attention than emergency cases. This centre too will be fitted with all modern equipment.
The state government has recently amended the RIMS Act wherein health minister is the chairperson of the RIMS governing body, instead of the chief ecretary. Is it helping the institute as far as its smooth functioning is concerned?
Yes, this will definitely help the institute. Now we can take fast decisions. I hope this will make a lot of difference in the functioning of the institute.
Things have also become easier for us. So far, there has not been any governing body meeting ever since I joined. I would like to attend the meeting only when I have achieved some milestone.
Is there any proposal to charge money from patients, especially from the affluent ones, for services?
There is no such proposal to charge anything from the patients ? either rich or poor, as RIMS is not a commercial venture.
Treatments here are free of cost and investigations cost almost half of what is there in big hospitals and are quite affordable for all sections of the society.
Many doctors of RIMS are engaged in private practice, which is against their service conditions. What steps are you taking to stop this trend?
As a first step, we are trying to ensure that doctors are present during duty hours. We have made it clear that the doctors have to be there in the hospital when they are supposed to be there. As far as doctor doing private practice beyond duty hours, we will not be silent on that front.
How are you going to enforce discipline in the institute?
Those who violate rules will be not be spared. We are not going to leave anyone who breaches the codes. Recently, we terminated the services of an OT assistant for misbehaviour. Stern action will be taken against those who do not follow discipline.